Returns & Exchanges
Pajar Canada is committed to ensuring your complete satisfaction with your purchase of our luxury footwear and outerwear. If you are not entirely pleased with your order, we offer a seamless return process for items in original, unworn condition within 30 days of delivery.
Initiate Your Return
Visit our online returns portal and enter your order number and postal code to select the items you wish to return or exchange.
Print Shipping Label
Once your request is approved, download and print the prepaid shipping label provided through the portal and attach it securely to your package.
Pack and Ship
Place the items in their original packaging, including all tags and documentation, and drop off the box at the nearest authorized carrier location.
Inspection and Refund
After our quality control team inspects the returned goods, your refund will be processed to the original payment method within 7 to 10 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing